AT&T is the newest to cancel Galaxy Fold preorders

AT&T has become the latest retailer to cancel preorders for the Galaxy Fold, the company has confirmed to The Verge. The news came to light after Tom’s Guide received an email regarding the publication’s preorder device. In the email AT&T said that “Samsung delayed the release of the phone, which means we can’t ship your phone.” In April, AT&T said it expected the device to ship today, on June 13th.

Best Buy canceled its Galaxy Fold preorders last month, and Samsung also announced it would cancel any of its own preorders unless customers specifically told it otherwise.

AT&T said that any money paid in advance would be refunded, and that affected customers would receive a $100 AT&T Promotion Card within the next 60 days. Customers can re-order the Galaxy Fold through AT&T once Samsung announces a new release date, but it’s unclear exactly when this will be. Samsung delayed the release of the Fold two months ago after multiple review units, including the device sent to The Verge, broke from just a few days of use.

AT&T is the newest to cancel Galaxy Fold preorders 1

Multiple Galaxy Fold samples, including the device sent to The Verge, broke after just a few days of use.
Photo by James Bareham / The Verge

When the redesigned Galaxy Fold will ship is still the big mystery. Last month, Samsung’s co-CEO DJ Koh said that the company had reviewed the defects and would reach a conclusion soon on how to address, adding that the release “will not be too late.” However, a firm date has yet to be announced.

When contacted for comment today, a spokesperson from Samsung pointed us towards the company’s existing statement from April 22nd, where the company said it would announce a new release date for the phone “in the coming weeks.”

Update June 13th, 9:58AM ET: Article updated with confirmation from AT&T.

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